When I first went looking to find a place to get both my dogs fixed, there were several things I was after. I was worried about price, cleanliness and sterilization, how well my dogs would be treated, and how I would be treated as well. After calling different veterinarians including my, I found Pets In Stitches offered the best prices, by far. When first walking into Pets In Stitches, I was very impressed with the cleanliness of the front office and how well-mannered the staff was with me and my pups. Not only was I nervous but both of my pets were too and both had accidents on the floor; the crew at Pets In Stitches had it taken care of before I even knew what had happened. Their facility seems to be top notch and my dogs were well taken care of.
I think the best part of taking my dogs to Pets In Stitches was the aftercare my dogs and I received from them. When I went back later that afternoon to pick up my dogs, they were both doing well. I was given and walked through a packet of papers that gave me thorough instructions on any problems that could arise, what to do if they did arise, and what is completely normal. I think I asked about 1,000 questions but the staff answered every single one of them for me and I didn’t feel like I was being pushed out the door.
In my opinion, the best part of their service was them checking up on the dogs. The morning after the dogs’ surgery, they called me simply to see how the dogs were doing. Of course both dogs were fine, but I really appreciated it and it put me that much more at ease.
I really liked how professional the staff and Danielle were with me. I think they were very thorough in answering all of my questions, they treated my dogs well, and they treated me like a real person rather than just another customer. I would recommend them to anyone, hands down.