First off, my wife and I believe that you guys were the best choice for our cat. I would definitely recommend you guys to a friend. Your staff was so genuine and caring to us and to our little Dexter. We feel that Pets In Stitches have the total package when it comes to knowledge, skill, compassion, and care. Honestly, I would not change anything for the services you provided Dexter. God bless you guys.
Everyone was really nice there, the follow-up has been a nice experience and I definitely appreciate the services you all offer. For my vet to have done the procedure, it would have cost me more than double what I paid and I just can’t swing that right now. Hugo’s been in a much better mood since the procedure and he’s getting along better with my other cat so thank you!
I certainly will recommend Pets in Stitches to anyone looking for affordable, professional spaying and neutering services. Dr. Rastetter and her team make the experience as pleasant as possible for both pets and their people. A friend recommended Pets in Stitches, and we were contacted within 24 hours of using the website to make an initial request for reservation. The drop-off and pick-up were seamless, and we were given detailed instructions before and after the procedure. There were just enough post-surgery meds to take the edge off Karma’s healing incision, and he was back to his normal behavior within a few days. The follow-up communication was also excellent – I e-mailed Dr. Rastetter a photo of Karma’s incision just to make sure it looked normal, and I received an all-clear reply within a couple of hours. The follow-up phone call was also a nice touch. Dr. Rastetter and her team deserve a huge hats-off for doing this important work in such a caring, responsible way.
Thank you, Pets In Stitches for your affordable and wonderful services! All three of these babies are neutered, thanks to you, plus one more sister and the mom! We couldn’t have afforded it without you. Your staff really show compassion and care for animals, too. I am so happy that we found your clinic and will recommend you to everyone!
Lucy is doing well and healing up just fine! I would absolutely recommend Pets in Stitches to a friend, so I’ll say 10. I loved that it was a cheaper spaying surgery than I’d found elsewhere, that I was able to have the surgery done within 2 days of calling (especially since Lucy was in heat and driving me and my other cat up the wall), and that you were able to take a look at Lucy when I was freaking out that one morning when I found swelling. You responded so quickly to my emails with pictures of the swelling, asking me to come in so you could make sure that everything was okay with Lucy. Everyone there was very nice and prompt and it felt like a very warm, friendly atmosphere. Thank you so much.
First of all Milo did great. He recovered very quickly & was almost back to himself the same day. He was my 3rd pet to visit Pets in Stitches & you treated him & me wonderfully. Absolutely 100% YES I would & have recommended your services. I would give you a 10 hands down. I like the friendliness & compassion of you & your staff members. I’ve received consistent exceptional service all 3 times I’ve been in with my pets. You all are very informative & thorough. I’m attaching a picture I just took of Milo the other day. If you zoom in on his face you can see his tongue sticking out. ? He is a great cat & we love him to pieces.
Thanks for a job well done! Pets In Stitches was absolutely the best choice for my pet’s needs. My male cat, Mini, had recently begun marking his territory so I needed to get him into surgery ASAP! The other vets I contacted wanted to schedule a pre-surgery consultation which would only cost more time and money, but then I called Pets in Stitches-they were able to take Mini without a consultation and even had openings within a few days of calling. I was able to print out the necessary paperwork from their website and only had to drop Mini off the morning of the surgery with minimal wait time. The staff was very professional and friendly, and the facility was bright and clean. They did a quick check up to make sure he was healthy enough for surgery (if you have doubts as to your own pet’s health, you should probably see a traditional vet…) and Mini was out of surgery even earlier than promised. The staff went over his after care with me in detail and answered my questions very knowledgeably. They even called the next day to check on him. Overall I was extremely impressed with our experience and I would definitely recommend Pets in Stitches to anyone whose pet needs spaying/neutering. Would I recommend PiS? Yup! 10/10. What would I change? Not a thing. They were awesome!
I would (and do) recommend Pets in Stitches. What did I like? Well, everything! The staff was friendly, knowledgeable, and easy to work with. They were up front about all costs, and there were no hidden fees, as is the norm with many, many medical facilities for animals or humans. I also did not feel pressured to order extra services. Dr. Rastetter sat down with me and discussed my cat’s post-op care needs in great detail, and the office called me the next day to check up on her. If I had to name something I was less than perfectly happy with, it’s the lack of flexibility in drop-off/pick-up times. It worked out okay with my work schedule, but I could see others having a problem with it. I honestly don’t think there’s anything that could have been done better for my little kitten. She’s doing great! Thanks so much, Pets In Stitches!
I would absolutely recommend Pets In Stitches to anyone I meet… and I already have! I recommended Pets In Stitches to all of my friends on Facebook, as well as many family members and friends. I was so blown away with how incredible the services and staff were for the price that I wanted to shout it from a rooftop! When I took Tootsie to Pets In Stitches, I was instantly impressed with how friendly and professional the staff was. When I went to pick her up, the entire staff (especially Amy, the veterinary assistant) was admiring how sweet she was, and telling me about how they’d had her out to cuddle her and let her walk around. This instantly blew me away… I loved that the staff were true animal lovers, and made sure the animals felt safe and happy during their recovery. What truly amazes me is how high the quality of the veterinarian, staff, and procedures are for such an affordable price. I took my other cat to my full service veterinarian to be spayed about a year ago. Her recovery was slow, her incision was large, and she was out of it for a day or two… also, it was quite expensive. My experience with Tootsie at Pets In Stitches was the total opposite… she was bright-eyed and awake the second they brought her out to me at pick-up. The moment she came home, she was happy, eating, playing, and acting as if nothing had happened. It was hard keeping her contained because of how great she felt! It’s as if she didn’t even know she had major surgery. Her incision was so incredibly tiny that at two weeks post-op, I can hardly find it. All of this shows the skill and expertise Dr. Rastetter and her staff have. I cannot thank you enough for how well you treat all of the animals that come into your facility… you have a customer for life! I can’t say I’ve ever been this impressed with a veterinary facility in my entire life… I can’t wait to tell everyone about Pets In Stitches!